RETURNS/REFUNDS/EXCHANGES

• No returns after 30 days.
• No returns on any Special Order or Drop Ship items such as wiring harnesses, convertible tops or colored interior kits.
• No returns on electrical components, installation manuals or DVD's NOT manufactured by Airhead Parts/KGPR.

You may return a part for any reason (excluding all special order and drop shipped items) as long as the parts have not been altered by installation, customization or misuse. Parts must returned in the exact condition they left.

Please call us at (805)650-2045 for an RMA# (Return Merchandise Authorization Number) before returning any merchandise. Clearly print the RMA# on the outside of the package. Packages with no RMA# will be refused.

All returned items will be subject to a 15% restocking fee unless Airhead Parts/KGPR was in error. Restocking fees ARE WAIVED if returns are for store credit.

DAMAGE CLAIMS

Unpack and inspect all parts as soon as they arrive. Damaged-in-transit or missing item claims must be initiated within 2 days of receipt of goods. FedEx will deny any claims made after the deadline.

CORES

Cores must be in rebuildable condition. Please write the invoice number and the word "CORE" on the outside of the package. Cores must be returned within 60 days. All BOSCH cores must be returned in original box to receive credit.